Airport Fitness und Wellness AG

Last updated: June 2025

 

At Airport Fitness und Wellness AG, we take the protection of your personal data seriously.

In this Privacy Policy, we explain which personal data we process in connection with our website, our services and our communication with you, for which purposes we process it, to whom data may be disclosed and which rights you have.

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We process personal data confidentially, proportionately and only for the purposes described in this Privacy Policy, in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

 

1. Legal Entity

Airport Fitness und Wellness AG

Hotelstrasse, CH-8060 Zurich Airport

 

Email: info@airport-fitness.ch

Phone: +41 43 816 56 44

Website: www.airport-fitness.ch

 

2. Privacy Contact

For any questions about this Privacy Policy or to exercise your rights, please contact us using the details above.

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3. Applicable Law

This Privacy Policy is governed by the revised Swiss Federal Act on Data Protection (FADP), which came into force on 1 September 2023, together with the associated Data Protection Ordinance (DPO).

 

Where individuals based in the European Economic Area (EEA) are affected by our data processing, the GDPR applies in addition. As Airport Fitness und Wellness AG operates at Zurich Airport and regularly processes data of travellers - including EEA residents - both frameworks are relevant to our operations.

 

4. Purposes and Legal Bases for Processing

We process personal data in particular for the following purposes:

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• providing, operating and securing our website;

• handling contact enquiries;

• organising and carrying out trial sessions;

• concluding, managing and performing memberships and subscriptions;

• booking and providing fitness, wellness, EMS, massage, personal training and group fitness services;

• processing voucher orders and payments;

• communicating with customers, prospective customers and business partners;

• sending newsletters, where consent has been given;

• analysing and improving our website and services, where legally permitted or based on your consent;

• marketing activities, in particular through cookies, Google Analytics or Meta Pixel, where consent has been given;

• complying with statutory accounting, record-keeping and documentation obligations.

 

Where the GDPR applies, the relevant legal bases may include contract performance, pre-contractual measures, consent, legal obligations and legitimate interests.

 

5. Health and Training Information

In connection with certain services, particularly personal training, EMS training, massages or health-related consultations, we may process information about your health, physical limitations, training goals or other information relevant to the safe and professional provision of the respective service.

We process such information only to the extent necessary to provide the service, where you voluntarily provide the information to us or where you have given the relevant consent.

 

6. How Long We Keep Your Data

We retain personal data only for as long as necessary for the relevant purpose, or as required by law.

 

Typical retention periods are:

• contract, booking and payment records: generally 10 years;

• contact enquiries not resulting in a contract: generally 2 to 3 years;

• newsletter data: until you unsubscribe or withdraw your consent;

• server log files: generally 7 to 30 days;

• records of consent: for as long as proof may be required.

 

7. Website Hosting by Wix

Our website is hosted by Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel. Wix provides hosting, technical infrastructure, security features, forms, and storage. In this context, technical usage data, IP addresses, device information, communication data and form submissions may be processed. For data transfers outside Switzerland or the EEA, Wix relies on Standard Contractual Clauses (SCCs) under GDPR Art. 46 and equivalent safeguards under FADP Art. 16. For more information, please see Wix's privacy policy at www.wix.com/about/privacy.

 

8. Cookies and Consent Management

Our website uses cookies and similar technologies. Cookies may be necessary for the technical operation of the website or may be used for analytics and marketing purposes with your consent.

Your consent preferences are managed and documented through Usercentrics. Non-essential cookies and tracking technologies are only activated once you have given your consent.

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You can withdraw or adjust your consent at any time via the cookie banner or the privacy settings on our website.

 

9. Encryption

Our website uses SSL/TLS encryption to protect data transmitted through the website. This helps prevent information you submit from being easily intercepted by third parties.

You can identify an encrypted connection by the “https://” prefix in your browser’s address bar.

 

10. Server Log Files

When you visit our website, certain technical information is collected automatically. This may include browser type, operating system, referring URL, hostname of the accessing device, IP address and the time and scope of your visit.

This data is used for technical provision, system security and error analysis. It is not combined with other data sources and is generally deleted after 7 to 30 days.

 

11. Contact Forms and Wix Forms

When you use any of our website forms - whether to enquire about membership, book a trial session, request an appointment, or get in touch - we use the information you provide solely to handle your request and follow up with you as needed. Form data is processed via Wix Forms and stored on Wix servers.

 

12. Newsletter

We may use Wix Email Marketing to send newsletters. For this purpose, we process your email address and, optionally, your name.

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Newsletters are only sent on the basis of your consent. You can withdraw your consent at any time using the unsubscribe link in the newsletter or by contacting us directly. The withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

 

13. Google Analytics

Our website may use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses cookies and similar technologies to help us understand how visitors use our website. Information about your use of our website may be transmitted to and processed by Google.

We use Google Analytics only on the basis of your consent through our consent management system. You can withdraw your consent at any time via the privacy settings on our website. ​For more information, visit policies.google.com/privacy.

 

14. Meta Pixel

We use the Meta Pixel, provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. The Meta Pixel allows us to track visitor behaviour on our website and measure the effectiveness of our advertising on Facebook and Instagram.

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The Meta Pixel is only activated with your consent. Data may be transferred to the US on the basis of Standard Contractual Clauses and the EU-U.S. Data Privacy Framework. For more information, see Meta's privacy policy at www.facebook.com/privacy/policy/.

 

15. Google Maps

We use Google Maps (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) to display interactive maps and help you find us. When you use the map feature, data - including your IP address and location - may be transmitted to Google servers in the US. This is done on the basis of Standard Contractual Clauses and only after you have given your consent.

 

16. Google Fonts

Our website contains links to our profiles on Instagram, Facebook, LinkedIn and YouTube. Simply visiting our website does not automatically transmit data to these platforms.

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Data is only transmitted if you actively click on a link and visit the respective platform. The platform operator is responsible for the data processing that takes place there. Please refer to the privacy policy of the respective provider.

 

17. Social Media

Our website contains links to our profiles on Instagram and LinkedIn. Simply visiting our website does not send any data to these platforms. Data is only shared when you actively click on a link and visit the relevant platform - at which point that platform's own privacy policy applies.

 

18. Membership and Booking Management (sysTeam / Clubkonzepte)

We use the sysTeam / Clubkonzepte platform to manage memberships and process selected bookings.

In connection with a booking or membership, personal data such as your name, contact details, contract data, appointment and booking information and payment information may be processed. The data is processed for pre-contractual measures and for the performance of a contract.

 

19. Massage and Wellness Bookings (Treatwell)

Massage and wellness services may also be booked through Treatwell. Treatwell generally acts as an independent data controller for data processing carried out through its own platform.

If you book a service with us via Treatwell, we receive the information required to provide the service, in particular your name, contact details, booked service and appointment details.

The use of the Treatwell platform is also subject to Treatwell’s own privacy policy.

 

20. Payment Processing

We use payment service provider Wordline to process payments. Personal data is processed only to the extent necessary to complete and document the payment.

Where online payments are processed through Worldline or other payment service providers, the privacy policies of the respective payment service providers also apply.

(www.worldline.com/en/home/privacy-notice.html).

 

21. Contractual Services

In connection with memberships, personal training, EMS training, wellness services, massages, classes, voucher orders and other services, we process the personal data necessary to prepare, provide and process the respective service.

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Depending on the service, this may include your name, address, date of birth, contact details, booked services, contract data, payment information, appointment details and, where applicable, health-related or training-related information.

 

22. International Data Transfers

Some of our service providers may process personal data outside Switzerland or the European Economic Area, in particular in the United States.

Data transfers to countries without an adequate level of data protection only take place where appropriate safeguards exist or where a statutory exception applies. These safeguards may include:

• Standard Contractual Clauses or equivalent contractual safeguards;

• adequacy decisions or recognised data protection frameworks, in particular the Swiss-U.S. Data Privacy Framework, where the respective recipient is certified;

• your explicit consent, where the transfer is based on consent.

 

 

23. Your Rights

Under the FADP and, where applicable, the GDPR, you have in particular the following rights:

• access to information on whether and which personal data we process about you;

• rectification of inaccurate personal data;

• deletion of personal data, unless statutory retention obligations or overriding interests prevent deletion;

• restriction of processing, where applicable;

• receipt or transfer of certain personal data, where applicable;

• objection to certain processing activities;

• withdrawal of consent with effect for the future;

• the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner or, where the GDPR applies, with a competent data protection supervisory authority in the EEA.

 

To exercise your rights, please contact us at: info@airport-fitness.ch. We generally respond to requests within 30 days.

 

24. Automated Decision-Making

We do not make any decisions that are based solely on automated processing - including profiling - that produce legal effects or similarly significantly affect you.

 

25. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or destruction.

These measures include SSL/TLS encryption of the website, access controls, careful selection of service providers and regular review of our security measures.

 

26. Opjection to Direct Marketing

Where we use your contact details for direct marketing purposes, you can object to such use at any time.

Please contact us at info@airport-fitness.ch.

After receiving your objection, we will no longer use your data for direct marketing.

 

27. Changes to This Privacy Policy

We may update this Privacy Policy from time to time - for example, if legal requirements change or we introduce new data processing activities. The current version is always available on our website. Where changes are significant, we will let you know through an appropriate channel.

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Airport Fitness und Wellness AG · Hotelstrasse · CH-8060 Zurich Airport

info@airport-fitness.ch · +41 43 816 56 44 · www.airport-fitness.ch